| Frequently
Asked Questions
Platelet
Advantage
How
does the program work?
Simple. Each time you give platelets, you earn points. After you
reach at least 400 points, you can go online to redeem your points
for a thank you gift.
How
many points do I get?
Each single Platelet donation is worth 100 points. Additional points
will be given for Double or Triple platelet donations. Additional
points will also be given for other multiple product platelet donations;
or for donations in specific time periods, see the RULES
for additional details.
How
do I claim my gift?
Easy. Visit www.mydonorrewards.com
and login using your email address, birth date and password. This
is the same password you use to schedule appointments on our webpage
www.nybloodcenter.org.
From here you’ll see your point balance and the gifts available.
Do
my points ever expire?
You will retain all your earned points if you make at least one blood or platelet donation every 180 days.
If you do not meet this requirement you will forfeit 50 Platelet Advantage points. This requirement will be waived while any donor is temporarily or permanently
deferred from donating.
The above requirements
will be waived while any donor is temporarily or permanently deferred
from donating blood.
What
can I get with my points?
Your Platelet Advantage points are redeemable for a wide variety
of gifts. Simply go to www.mydonorrewards.com
to view what is available today. Gifts are always changing based
on availability. You can redeem for a smaller gift of at least 400
points or wait until you have thousands of points for a larger gift.
You decide.
Can
I give my points back to New York Blood Center?
Yes, whenever you donate Platelets, you always have the thanks of
grateful patients who receive your products. If you’d like
to donate your points back to NYBC, simply visit www.mydonorrewards.com
and select that option for the point value you’d like to donate.
Thank you!
Can
I transfer my points to a friend or family member?
No, Platelet Advantage points are not transferable and not redeemable
for cash.
When
will I get my gift?
After your order is placed, your gift will be mailed to you within
2 weeks. If you have any questions about your order status, contact
our Platelet Concierge hotline: 1-866-PL8LETS
(758-5387)
If
you have any other question that is not answered here, please feel
free to call our Platelet concierge hotline at 1-866-PL8LETS
(758-5387). We are here specifically to help platelet
donors like you Monday-Friday 8:00AM – 9:00PM Saturday 9:00AM
– 5:00PM.
Did
You Know?
- Platelets
are a component of blood that is needed for clotting.
- Platelets
are used by cancer patients, accident victims and to help treat
other blood disorders.
- Platelets
have a shelf life of just 5 days.
- You
can donate platelets every 3 days up to 24 times each year. The
body replenishes donated platelets very rapidly.
- We
can separate platelets from a whole blood donation but it would
require 6-8 whole blood donations to generate the same volume
of platelets as we get from ONE platelet donation procedure.
- One
platelet donation provides enough platelets for a transfusion
and is preferred over a platelet transfusion that comes from “pooled
platelets” from 6-8 different whole blood donors.
- Some
donors have a “high platelet count” which enables
them to donate a ‘double’ or ‘triple’
unit without any compromise to their health.
- Some
patients who require frequent platelet transfusions need “HLA-matched”
platelets. These units come from donors who share the same HLA
(human leukocyte antigen) type as the patient. This helps assure
that the platelets will help the patient’s blood perform
its normal clotting function.
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